ORDER CANCELATION

All order cancellations submitted by the customer are subject to a 15% order cancellation & restocking fee based on the total of their order. (Unless an exception is made due to an error on our part.)

Refunds usually take 1 - 5 business days to be processed by the payment processor.

Cancellations are not possible once the package has been prepared for shipping or when it is en route (either to its final destination or when the package is in the courier's possession in order for transport between our network (i.e. laboratory, warehouse, etc..).

In the event of a returned shipment to us, customer will be subjected to a second shipping charge and cannot cancel their order.

Abandoned orders which are returned to us are not eligible for refunds as it may be considered a fraudulent attempt to bypass age verification laws.

The customer agrees to all of the business' policies when placing an order.